Your use of the chat facility on ITV Bingo is subject to the General Terms and Conditions.
- Please respect the Chat Moderators ("CMs") They are there to make your visit an enjoyable one.
- CMs will not take sides when players argue. They will offer help if needed, but all CMs are asked to remain neutral.
- When the chat room is busy, please have patience with the CMs as they cannot answer all questions at once.
- If someone is having a lucky day and you're not doing so well, don't give them a hard time. We all have lucky days as well as bad ones.
- When in the chat room please refrain from using bad language, making racial remarks, chatting up or making sexual remarks to other players.
- When a newbie comes in to chat, try to make them feel welcome. Don't give them a hard time for asking questions. We've all been a newbie once.
- Please don't ask other players for bonus points - these can only be awarded for chat room games and when you purchase your cards. Chat Room Game terms and conditions will apply.
- The CMs will remove anyone from chat who does not respect other roomies.
- Keep your personal information to yourself. Players who post their email addresses, telephone numbers, bank information or address in a chat room will be banned from chat without discussion. This is for your own security.
- Don't feed the trolls. It starts with a rude comment and then suddenly it spirals into an argument. Ignore them and they go away.
- If you are not in agreement with someone, just agree to disagree and move on, otherwise it just ends nastily and destroys the friendly atmosphere.
- Think before you leap. Sometimes we say things we don't mean or it comes out wrong. Just think about how your comments will be received. Will it sound rude? Will the other roomies be offended? It always pays to be nice.
- Please refrain from using profanity or expressions of obscenity, sexism, racism, and other types of prejudice. If you do, you will be banned without any discussion or warning.
- You wouldn't like to go to a party where someone is screaming at the top of your voice, would you? Well don't type in CAPS then. On the Internet, using all capital letters is equivalent to screaming at the top of your lungs to the person standing next to you. Some people take offence and CMs may warn you to revert to small letters.
- Please don't make rude or offensive comments about ITV or its programmes. If you do, those comments may be removed and you may be banned from chat.
- Don't "spam" the rooms with multiple postings, commercial solicitations or links to other sites. This will result in an immediate ban.
- You are responsible for your discussions and the information you provide to other players. Management will not be held responsible for problems arising from your correspondences and dealings in the rooms.
- CMs are authorised to ask players with offensive, rude or unsuitable usernames that are suggestive or simply unacceptable to change their names.
- You will be directed to the live Help Room for assistance. You need to give the support agent the CMs name and your username.
- Please do not air out your complaints or throw out accusations about the management in the chat rooms. The moderator will warn you and if you continue spamming the room with similar comments, you will be banned.
Good Luck and Enjoy!
